Hotwire Electronics Inc. in Matteson, IL Closed now

Reviews about Hotwire Electronics Inc.

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  December 04, 2019, by Shaun Elias
  Horrible experience. I wasted about 2700 dollars with them. The installer, left oil all over my headliner, they broke several pieces of plastic while routing cables, every time I opened or closed one of my doors the subs would go crazy. One of the subs was damaged. The list goes on and on. So when I brought it back. The female owner denied everything. I took pictures and everything. So I waited like a month for Brian to come back from where ever his secret location was. He came back and tried to make it right. He found out that one of the installers that worked on my vehicle was a mechanic and he indeed left oil on my headliner. He rewired my system correctly so that my subs wouldn't go crazy when the doors open . He basically cleaned up the mess that was done. Which is crazy because I specifically requested him to do my install from the beginning because he has done great work for me in the past. I never received an apology front his wife as all she did was deny and lie. After making several trips to there shop on my time and expense. Brian rectified the situation, so I let it go and chalked it up as a bad experience lesson learned. But then about a month in a half later the system one component at a time started failing with the lock pick. So I called back and schedule appointments with Brian as I will not deal with his lying wife. I made 2 attempts to bring vehicle back, Brian was never there just Mr 50 doing window tinting. So I paid for backup camera, hands free Bluetooth, screen mirroring etc. Which everything stop working in a period of about 2 months. Now it's affecting my charge systeme. I tried to let it go but I have no choice but to pursue legal action. Buyer beware.